Ometria Customer Success Monthly Digest

Greetings! I’m Nuno Almeida, from your Customer Success team at Ometria, and I'd like to showcase some of our highlights from last month. Hit 'reply' to get in touch with any questions!

Join Ometria’s Product and Customer Success team to discover which initiatives we are releasing to the Ometria platform in Q1 and how you can leverage these releases to support your CRM goals. We will also be sharing some key areas our product team will be exploring next to ensure you are up to date with the latest Ometria developments. 

Speakers

Chris Axe, Product Lead

Zahra Vlachos, Customer Success Manager

Agenda

Join us on March 3rd at 10am GMT to hear all about:

• Releases we have planned for Q1 2023
• Future projects we are considering for development

Ometria’s Product Roadmap is a unique opportunity to learn about the exciting new updates to the Ometria platform and how they can help you take your CRM to the next level. Don't miss out on this chance to stay ahead of the curve and get a sneak peek of what's coming next.

Register now to secure your spot and join us on March 3rd.

We’re excited to share the release of a new functionality in Ometria: the ability to delete contacts from the platform. With this feature, users with admin permissions can remove all data related to specific contacts from Ometria, allowing for improved list hygiene and compliance with GDPR regulations.

The benefits of this new tool are clear. By deleting segments of contacts, you can ensure your email lists are accurate and up-to-date, laying the foundation for higher engagement rates and improved campaign performance. 

It is important to note that before deleting contacts, you should consider how this might impact reporting and maintain any necessary backups. It is also recommended to remove contacts from your e-commerce platform before deleting them from Ometria to avoid resynchronization. 

Learn more about this new feature here.

Retailers are looking at a very different landscape in 2023. Now more than ever, offering relevant shopping experiences that differentiate in a crowded landscape is crucial.

Watch our on-demand webinar with Cath Kidston’s Ella Ford, CRM Manager, to find out which automation campaigns every retailer should set up, tips for small teams, how to do more with less, and how to achieve personalization at scale.

What to expect?

• How Cath Kidston uses automation
• Personalization methods at scale
• Crucial automation campaigns this 2023
• Advanced tactics for small teams with less time

Curious about something? We’re all ears!

Send us a message and let’s chat.

See you next month!